Privacy Statement

At Istanbul Flowers Shop, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Statement outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect various types of information when you visit our website or place an order, including:

• Personal Information: Name, address, email address, phone number, and payment details when you place an order.
• Technical Information: IP address, browser type, device type, and browsing history collected through cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders, communicate with you about your order, and provide customer support.
• Personalization: To personalize your experience on our website and recommend products or services that may be of interest to you.
• Marketing: To send you promotional materials and updates about our products and services if you have opted in to receive such communications.
• Improvement of Services: To analyze and improve our website, products, and services based on your feedback and usage patterns.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist with order fulfillment, payment processing, delivery services, and other essential operations. These vendors are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
• Legal Compliance: Authorities if required by law or to protect the rights, property, or safety of Istanbul Flowers Shop, our customers, or others.

4. Data Security

We take data security seriously and implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls.

5. Your Rights

You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.
• Correct Your Information: Request corrections to any inaccuracies in your personal information.
• Delete Your Information: Request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in any email you receive or contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy statements of any third-party sites you visit.

8. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and we encourage you to review this statement periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Statement or our privacy practices, please contact us at [your email address].